Silva Saunas Privacy Policy
Effective Date: 24/03/2025

At Silva Saunas, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you visit our website or purchase our products, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

• Account Information: If you create an account, we collect login credentials and order history.

• Transactional Information: Purchase history, order details, and customer service interactions.

• Technical Information: IP address, browser type, device type, and website usage data collected via cookies and tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and customer support.

• To communicate with you about your purchases, updates, and promotions.

• To improve our website, services, and product offerings based on user interactions.

• To prevent fraud and ensure website security.

• To comply with legal obligations and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, and marketing.

• Legal Authorities: When required by law or in response to legal requests.

• Business Transfers: In the event of a merger, sale, or acquisition, customer information may be transferred.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track website activity, and personalize content. You can adjust your browser settings to disable cookies, but doing so may limit certain features of our website.

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.

• Opt-out of marketing emails by clicking “unsubscribe” in our communications.

• Request the deletion of your personal data, subject to legal and business requirements.

For any requests, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Silva Saunas
[Insert Business Address]
[Insert Contact Email]
[Insert Phone Number]

By using our website and services, you agree to the terms of this Privacy Policy.